We’ve all witnessed it – the pressures of travel can occasionally bring out the less pleasant side of individuals.

Crowded spaces, unexpected delays, and the usual chaos can make people angry. But on this day, one person decided to show exceptional kindness, akin to the spirit of, instead of getting frustrated.

Laura Failner, a flight attendant who knows all about the ups and downs of air travel, saw this heartwarming moment.

In fact, it moved her so much that she later shared the story in a Facebook post.
Here’s what happened.

She wrote:

I love looking for the good in the world!

As I flew up to Washington today, I had this cute little 94 year old lady get on my plane. She was frail and had a hard time getting back to her seat. There was a bit of a confusion to where she was supposed to be seated. In first class this wonderful Gentleman saw her plight and flagged me down. He said, “can you please get her and put her in my seat and I will take hers.” He walked back with me to get her and take her to first class. She was so touched. The woman gave him a big hug and said “Never in my 94 years has someone done that for me. Thank you young man.” She had tears of gratitude.Source: Laura Larsen Failner